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MICROSOFT DYNAMICS AX
Integrated ERP system is a proven solution for companies looking for tools supporting the process of business decision making. All information registered in the system is optimally processed. Through its multi-layered architecture Microsoft Dynamics AX enables access to the external data sources, as well as the remote operation of the system in any configuration. The fundamental benefit provided by the system is increasing business performace, which can be achieved in many ways. This is extremely important especially during an economic slowdown- it is a time, when good competitive position is a critical success factor. The paragraphs listed below describe how Microsoft Dynamics AX helps to increase the effectiveness of the company.
Operating costs savings
Implementation of the ERP system shouldn’t be the expense for the company- it is an investment with a quick return. This is because an ERP system allows to reduce costs in many areas: •   thanks to the integrated nature of the system, data is entered only once and the system itself takes care of transferring it to other modules- it allows to increase the efficiency of employees’ work even up to several tens of percent. •   Dynamics AX enables optimization of logistic processes (orders, transport, storage)-it significantly reduces the amount of goods the company must store in order to meet clients’ demand.
Adapting to the company’s business model
The basic source of company’s competitive advantage is the unique way of functioning, know-how gained through the whole company’s existence on the market. Implementation of each system requires some changes to be made in company’s functioning. The less changes to be made, the better, as it helps to preserve unique values of the company which in turn helps to distinguish it from its competitors. Dynamics AX is easily customizable and scalable, it adapts to the model of a company:
•   open source code allows to customize the logic of the system to specific customer requirements, as well as to develop it to meet the emerging needs. •   adaptable interface of the system is user-friendly as it can be adjusted to a particular employee to make their work comfortable - and thus efficient. •   user interface is similar to the familiar Microsoft products such as: Microsoft Outlook or Microsoft Office- it increases the comfort of using the system.
Provide better customer service
In times of economic crisis it is crucial to attract new customers and to keep existing ones. Dynamics AX supports the business in this matter: •   a complex CRM module (Customer Relationship Management) enables gathering large amount of information about customers, which in turn helps to meet customers’ needs. •   automation of sales activities (campaigns, telemarketing) and integration with Microsoft Outlook reduces costs in sales departments and improves communication both internally and with customers. •   appropriate customer information management significantly increases their loyalty towards a company. •   integration of modules within the system helps to shorten the order delivery date (from inquiry to invoice), which increases customer satisfaction.
Make conscious and quick decisions
In the recent, constantly changing economy the speed of business decision making is one of the most important factors deciding about company’s success. To make accurate decisions it is necessary to have current data about the company. Microsoft Dynamics AX provides it and therefore supports the process. •   data is registered and stored in one database independently from a structure of a company – which gives the access to data in real time, with no delay. •   data entered in one module affect the information in remaining modules - which improves the flow of information within a company. •   advanced reporting options allow for the analysis of enterprise in many aspects.
Business processes optimization
In many enterprises substantial costs are generated by inappropriate configuration of business processes (for example processes connected with the flow of information within a company). Microsoft Dynamics AX implementation helps to organize and optimize aforementioned processes, which accelerates decision making process and allows for savings. •   it is possible to define specific paths of the process - the users don’t have to waste their time to choose where to pass the information, the system will do it for them. •   easy user permissions management enables accurate and fast configuration of the information flow paths within a company.
Safety
Generally, an investment in ERP solution is a very important step in the process of company’s development. Therefore, it is essential to choose the solution which provides benefits both in the short and long term. Microsoft Dynamics AX is a tool, which fulfills this condition: •   the system manufacturer, Microsoft, guarantees the stability and continuity of the product’s development. •  an extensive partner network (more than four thousand companies worldwide, several in Poland) enables dynamic development of the system as well as its adaptation to the global changes in economy and local conditions. •   flexible and precise module responsible for assigning permissions to information stored in the system, provides each user with the access only to necessary information, which protects business-critical data.
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