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MICROSOFT DYNAMICS RMS
RMS system is a complete solution for retail, which supports all essential functions of retail such as: POS (Point of Sales) transaction processing,analysis of customers, inventory control, purchasing planning, managing the delivery, pricing, management of promotional campaigns, etc. RMS is a dedicated solution for:
- Retail chains,
- Manufacturing companies building their own sales network,
- Network of franchise stores.
The common aim of the companies mentioned above is to increase sales indicators and improve company’s profitability through logistic process optimization. Multilinguality of Microsoft Dynamics RMS is the reason for popularity of the system among enterprises possessing shops in many countries or those which are about to expand internationally.
In times of intense competition on the market, it is of vital importance to have the access to current, reliable information about the amount and structure of sales or inventory turnover. Those companies who have already decided on RMS deployment agreed, that the system implementation has been one of the key factors which helped them to gain competitive advantage.
Below, you can find the biggest ten advantages of Microsoft RMS according to managers, who have opted for this solution:
•   well organised time of work –instead of wasting time for learning complicated programs or preparing analysis for sales managers shop assistants can concentrate on active customer service. •   quick and convenient transaction processing- customers do not have to wait in queue to be served, they can quickly get information about product availability; the process of dealing with complaints is smooth; the system gives the possibility to hold transaction and go back to the previous one without POS blocking. •   inventory control - the system provides full control over products, their arrangement on shelves, as well as order management- shops managers are able to quickly react on customers’demand thanks to broad knowledge concerning inventory, products out of stock etc. It is possible due to RMS system’s multidimensional reporting tools. •   easy integration with ERP system Microsoft Dynamics AX- complex information and processes not only commercial but also financial and controling help to reduce the amount of data entered to system, which eliminates the number of errors and reduces operational costs. •   versatility and flexibility- together with sales network’ development entrepreneurs are already provided with the tool to be used in newly created stores, so that they can focus their attention on new innovations and further enterprise’s development.    •   centralized supervision – the central module of RMS enables full control over distribution, inventory control, restoration of missing inventory, prices, discounts for particular stores, regions or markets. •   full access to all information stored in database- over 100 standard reports fully satisfy all needs concerning analysis of information regarding top selling products, customer reports, best sellers etc. it is also possible to create own report templates. •   relatively small hardware requirements due to high system efficiency in terms of data processing and communication between branches; RMS contains unique solutions which increase the efficiency of Client’s hardware resources. •   reasonable cost of deployment- characteristic for Microsoft products logic of the system together with user-friendly interface make the process of implementation smooth, with no negative influence into company’s performance. •   process automation and security- even when managers are outside the store, they can be assured of sales continuity and critical data protection; very flexible user permissions management perfectly adapts to the rules prevailing in the company.
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